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Florida Gulf Coast University

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FGCU Library Services

 

Library Services to FGCU Distance Learning Students and Faculty

“Access to adequate library services and resources is essential for the attainment of superior academic skills in post-secondary education, regardless of where students, faculty, and programs are located. Members of the distance learning community are entitled to library services and resources equivalent to those provided for students and faculty in traditional campus settings.”   Association of College & Research Libraries, Distance Learning Guidelines, June 29, 2004.

The FGCU Library works to adhere to the ACRL Distance Learning Guidelines in providing library services to students and faculty participating in FGCU distance learning programs. These services are designed to assist those affiliates who receive all their courses off-campus. Outlined here are the services and resources available to distance learning participants through the FGCU Library.

Access to library services
A valid and active FGCU Eagle ID card is necessary to gain access to library services and resources, on or off campus. IMPORTANT: The Library ID number required to access a library resource or service is the complete 14-digit number found on your Eagle ID card.

According to our Policies and Procedures, we are not able to give out the 14 digit Library number over the telephone. If you are unable to come to campus to obtain your ID card, you may receive a card through the mail following the instructions below provided by the Eagle ID Office:

If you live outside the five county area (Lee, Charlotte, Collier, Hendry, or Glades), you may:

1. Download and complete the Eagle ID Card Distance User Request Form.
2. Forward the completed form accompanied by a copy of your driver's license.  Send documents via e-mail, smile@fgcu.edu ;  or Fax (239) 590-1145; or mail to:

    Eagle ID Card Office - Student Union Building
Florida Gulf Coast University
10501 FGCU Blvd. South
Fort Myers, FL 33965-6565


3. Once the completed forms and a copy of your driver's licenseare received, the Eagle ID Card Office will send your Eagle ID Card to your listed address.

See the Eagle ID web page for additional information.  

 If your ID number does not allow you access to Library resources, contact the Library Circulation Desk (239-590-7610) or the Library Systems Help Desk (239-590-7617) for assistance.

Library Web site
            The FGCU Library website, http//:library.fgcu.edu, is designed to provide information about the library and access to many services and resources for all FGCU library users.  Here you will find operating hours, calendar, online catalog, electronic resources, news, policies and procedures. There are also forms for submitting question and requests. If you are unable to find the information you need, there is contact information for all departments, service desks and staff.

Library Catalog
The Library Catalog provides access to the more than 300,000 books, periodicals, and microform, e-books and media materials in the library collections. The catalog also offers users the capability of placing holds on library materials, creating personal book lists, and renewing library materials online. Access the online catalog from the Library Home Page.
           
Borrowing Services
Borrowing services are available to distance learners through the library’s Document Delivery services. Users must establish an account on FGCU ILLiad, the electronic interlibrary loan management system. Submit your request for materials from the library through this system, as you would for interlibrary loan requests. Indicate in the space provided for comments on the ILL form that you are a distance learner.  Library materials will be charged out to your library account and forwarded to you via mail if you live outside FGCU’s five county service area (Lee, Charlotte, Collier, Hendry, or Glades counties).

The borrower is responsible for adhering to loan periods and returning or renewing materials to avoid overdue fines.  The borrower is also responsible for return postage. Borrowed items may be renewed via the online catalog when you sign in to your account within the catalog. Distance learners receiving materials through the mail from library collections are subject to the same overdue fines, replacement costs for lost items, and charges for damaged or mutilated materials, as all borrowers.

Through a reciprocal borrowing agreement between institutions, FGCU affiliates have borrowing privileges at other state university and community college libraries of Florida. The loan policies of the host institution apply to all transactions and services provided.  Users must present their FGCU ID when requesting materials at another library.  Through the agreement, limited interlibrary loan services may also be available through a host library.
 
Copying services
Photocopying of items owned by FGCU Library (e.g. ERIC documents, journal articles, book chapters) is limited to 25 pages per request. Copies will be scanned and sent to the user electronically whenever possible.  If an item needed by a distance learner is longer than 25 pages, the user should attempt to access the item from the nearest public or academic library. If the item is unavailable at another library, contact the Customer Services Librarian (239-590-7632) for further assistance.

Copy costs: Requestors will be billed $3.00 per request for 25 pages or less supplied through Library copying services. Users will be charged $.08 per page after the first 25 pages per request.  Copies will be forwarded to the user electronically when possible, or mailed when necessary. Copying charges will be added to the requester’s Banner account, and invoice will be mailed.


Electronic Resources
            Research databases are accessible to all current affiliates of FGCU including distance learners.  The FGCU ID (your 14-digit number) is required for authentication when accessing the databases off-campus. You may search a majority of our databases together using our Discovery tool located in the Library Catalog under the "articles" tab, or the Quick Articles option on the Library Catalog widget on the homepage. You may select individual subject specific databases through the “Databases” link, also on the library home page.
           E-journals - The e-journal portal provides access to all online journal titles available in Library e-resources collection. Journals may be searched by title, keywords, and standard numbers. The Library Catalog widget on the homepage also provides access to the e-journal portal.
            Course Reserves are additional or required readings reserved for a specific class by the professor. Articles are available electronically through the Course Reserve database. Loan periods for print and media materials are selected by the course instructor.  Print materials must be requested in-person at the Circulation Desk.  Because of the shortened loan periods and limited use, course reserves in print or media will not be mailed to distance learners. The Course Reserve database is available from the “Find” menu on the Library Home Page.  
           
Interlibrary Loan (borrowing library materials from other institutions)
Interlibrary Loan services are available to distance learners through the users FGCU ILLiad account. Articles will be forwarded electronically to the user.  Notification of availability of materials and overdue notices for ILL materials will be communicated to the borrower via their Eagle e-mail account. Learn more about ILL policies via an information page under the Policies menu and through an ILL tutorial located on out Tutorials & Handouts page.

Reference, Research, and Instruction Services
Reference services are available to all FGCU affiliates, including distance learners.  Users may contact the Reference Staff via telephone, e-mail, chat, text, or can schedule an appointment for aphone consultation with a subject librarian from our Ask a Librarian page. 

More Questions?
Help, instruction,policies and procedures for using or accessing all library services for distance learners are available through theFGCU Library policy page, electronic handouts and tutorials on the Library web site. If you cannot locate the information you need, contact the Reference Desk Staff at 239-590-7630, or the Circulation Desk at 239-590-7610.