Circulation: is the lending & borrowing department within the library
Most Viewed Frequently Asked Questions (FAQ's)Show me all Circulation FAQ's
The Circulation Desk is located at the main entrance.
Students, & Staff
|FGCU Grad Students||FGCU Faculty||State Univ. & College
Students, Faculty, Staff
|Books||28 days||56 days||120 days||28 days||21 days|
|Videos & DVDs||14 days||14 days||14 days||14 days||7 days|
|Audio, CD/DVDs||14 days||14 days||14 days||14 days||7 days|
|Course Reserves||Determined by instructor||Determined by instructor||Determined by instructor||In library use only||In library use only|
|Calculators||7 days / 1 per person||7 days / 1 per person||7 days / 1 per person||n/a||n/a|
|Maximum # of Items Allowed for Checkout||Unlimited||Unlimited||Unlimited||20||5|
If materials are lost or damaged, the borrower is responsible for immediately reporting it to Library Circulation at 239-590-7610. If the item is already overdue, reporting the lost or damaged item and arranging to pay for the replacement will stop further accumulation of overdue fines. Borrowers are subject to overdue fines and replacement costs for lost or damaged items.
Replacement and Repair Costs
After an item has been overdue for 25 days it is considered lost. The maximum overdue fine plus the current Bowker Annual default replacement cost is billed to the borrower. Payment for lost items that are later found and returned will be reimbursed if the item is returned within 120 days of the billing date. Non-FGCU affiliates must return items within 60 days of billing to avoid replacement costs. Calculators: replacements will be the cost of the calculator.
Failure of FGCU affiliates to pay overdue fines or replacement costs will result in a financial hold placed on the borrowers university accounts, borrowers will not be permitted to register for classes or secure FGCU transcripts, and may have Library privileges suspended. All other borrowers are subject to cancellation of borrowing privileges at FGCU Library.
All borrowers are responsible for library materials charged to their account and are subject to overdue fines, replacement costs and charges for damaged or mutilated materials. Library users may appeal specific fines and bills in writing, within 60 days of billing. Written appeals may be submitted in person at the Circulation Desk, or by e-mail to firstname.lastname@example.org, or regular mail to the FGCU Library, Customer Services Department.
Acceptable basis for Library’s consideration of an appeal are:
- Circumstances beyond the control of the borrower caused the late return, loss or damage of library materials. (Substantiating documentation, i.e. police reports, hospital bills, etc. must be submitted with the written appeal.)
- Library error in processing the transaction.
- Payment of charges would cause excessive financial hardship to the borrower.
The Customer Services staff will review appeals with final disposition made by the Department Head, or designee. The borrower will be notified of the decision in writing within 14 days of receiving the written appeal.
Possible outcomes of an appeal include: denial of appeal, charges reduced to a percentage of the original bill, or appeal accepted and account cleared of the specific charge.
All payments must be remitted to the FGCU Cashier’s Office.