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FGCU Library Student Ambassador Program

The FGCU Library Student Ambassadors will help to support their peers’ research and information literacy needs. They will assist with reference and instruction; provide feedback about Library services; and create, participate in, and reflect on existing and new Library programs and services. The ambassadors will be coordinated by FYE Librarian Heather Snapp and predominantly support the information literacy needs of first-year students. Initially, ambassadors will observe and shadow, gaining responsibility for leading programs and instruction as they gain skills and knowledge about the Library and its resources and services.


Responsibilities and Expectations

Each Library Student Ambassador will work with the coordinator to develop an individual weekly schedule of approximately 6 hours in the following areas:

Training and Meetings

Library Student Ambassadors are required to participate in initial and ongoing training sessions in addition to bi-weekly meetings with the Library Ambassador Coordinator and monthly meetings the entire Library Student Ambassador group.

Reference/office hours

Includes shadowing at reference desk or other locations (e.g. South Village, TRiO, Athletics); providing research assistance at reference desk or other locations; roving reference; monitoring chat reference.


Includes observing information literacy instruction sessions or workshops; leading or co-teaching an activity or workshop; working on own, with librarian, or with another ambassador to create instruction activities; providing feedback and reflection on instruction.

Meetings and Reflection

Includes .5-1 hour bi-weekly meetings with Library Student Ambassador Coordinator; 1.5 hour monthly group meetings; reflection and feedback/evaluation of their own and library services/instruction.

2015-2016 Library Ambassadors

Special Projects/Events

Each Library Student Ambassador will work with the coordinator to identify one or more special projects to complete each semester. Special projects can be done individually or, in some cases, with another ambassador(s). Possibilities include but are not limited to:

Minimum Qualifications for Selection

If you are interrested, or have questions, please contact:

Heather Snapp

phone: 239-745-4224


Office: LIB 225C West