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The University encourages anyone needing assistance in accessing content found on the University's website to contact the FGCU office or department that maintains the webpage. For an accessible version of PDF material, please contact FGCU Adaptive Services at or by calling 239 590-7956.

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Most Viewed Frequently Asked Questions (FAQ's)

Show me all Circulation FAQ's

Loan Periods: (How long can I check my item out for?)

Students, & Staff
FGCU Grad Students FGCU Faculty State Univ. & College
Students, Faculty, Staff
SWFL Residents
Books 60 days 60 days 120 days 60 days 21 days
Videos & DVDs 14 days 14 days 14 days 14 days 7 days
Audio, CD/DVDs 14 days 14 days 14 days 14 days 7 days
Course Reserves Determined by instructor Determined by instructor Determined by instructor In library use only In library use only
Calculators 1 day / 1 per person 1 day / 1 per person 1 day / 1 per person n/a n/a
Maximum # of Items Allowed for Checkout Unlimited Unlimited Unlimited 20 10
Renewals 1 (30 days) 1 (30 days) 1 (30 days) 0 0

Lost or Damaged Materials

If materials are lost or damaged, the borrower is responsible for immediately reporting it to Library Circulation at 239-590-7610. If the item is already overdue, reporting the lost or damaged item and arranging to pay for the replacement will stop further accumulation of overdue fines. Borrowers are subject to overdue fines and replacement costs for lost or damaged items.

Replacement and Repair Costs

After an item has been overdue for 25 days it is considered lost. The maximum overdue fine plus the current Bowker Annual default replacement cost is billed to the borrower. Payment for lost items that are later found and returned will be reimbursed if the item is returned within 120 days of the billing date. Non-FGCU affiliates must return items within 60 days of billing to avoid replacement costs. Calculators: replacements will be the cost of the calculator.

Unpaid Charges

Failure of FGCU affiliates to pay overdue fines or replacement costs will result in a financial hold placed on the borrowers university accounts, borrowers will not be permitted to register for classes or secure FGCU transcripts, and may have Library privileges suspended. All other borrowers are subject to cancellation of borrowing privileges at FGCU Library.

Appeal of Fines & Bills

All borrowers are responsible for library materials charged to their account and are subject to overdue fines, replacement costs and charges for damaged or mutilated materials. Library users may appeal specific fines and bills in writing, within 60 days of billing. Written appeals may be submitted in person at the Circulation Desk, or by e-mail to, or regular mail to the FGCU Library, Customer Services Department.

Acceptable basis for Library’s consideration of an appeal are:

The Customer Services staff will review appeals with final disposition made by the Department Head, or designee. The borrower will be notified of the decision in writing within 14 days of receiving the written appeal.

Possible outcomes of an appeal include: denial of appeal, charges reduced to a percentage of the original bill, or appeal accepted and account cleared of the specific charge.

All payments must be remitted to the FGCU Cashier’s Office.