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The University encourages anyone needing assistance in accessing content found on the University's website to contact the FGCU office or department that maintains the webpage. For an accessible version of PDF material, please contact FGCU Adaptive Services at adaptive@fgcu.edu or by calling 239 590-7956.

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Most Viewed Frequently Asked Questions (FAQ's)

Show me all Circulation FAQ's

Loan Periods: (How long can I check my item out for?)

User Group Books Media Interlibrary Loan Course Reserves Loanable Technology* Maximum # of Items Allowed for Checkout Remote Access to Databases
FGCU Undergraduate Students 60 days; 1 30-day renewal 14 days; 2 7-day renewals Yes Determined by instructor; no renewals Yes; no renewals Unlimited Yes
FGCU Graduate Students 60 days; 1 30-day renewal 14 days; 2 7-day renewals Yes Determined by instructor; no renewals Yes; no renewals Unlimited Yes
FGCU Faculty 120 days; 2 30-day renewals 14 days; 2 7-day renewals Yes Determined by instructor; no renewals Yes; no renewals Unlimited Yes
FGCU Staff 60 days; 1 30-day renewals 14 days; 2 7-day renewals Yes Determined by instructor; no renewals Yes; no renewals Unlimited Yes
State University & College Students, Faculty & Staff 28 days; 2 30-day renewals 14 days; 2 7-day renewals No In-Library use only No 20 No
Community Borrowers 21 Days; 2 21-day renewals 7 days;2 7-day renewals No In-Library use only No 10 No
*Technology Loan Periods & Late Fees

Overdue, Lost or Damaged Materials

Log in to Your Library Account to check due dates and renew materials (when applicable). FGCU does not charge daily overdue fines for most circulating items. Exceptions include:

Overdue fines accrue over all days that the library is open. We will send a courtesy notice 7 days prior to the due date, and one day after the due date.  If you are not receiving notices, contact the Circulation desk to verify your email address; you are still liable for fines and fees.

Lost status items

Items that are not returned or renewed within the loan grace period are automatically marked with a "lost" status. Loan grace periods before items are marked lost are 25 days after the due date for regular loan book, 8 days after the due date for textbooks and course reserves, 8 days after the due date for most loanable technology, 1 day after due date for GoPro camera kit and portable power packs, and 8 days after due date for a recalled book.

A replacement fee of will be charged for each item that exceeds its loan grace period. The replacement fee for course reserves and general collection materials is $100.00.  Technology replacement fees vary; see Technology Loan Periods & Late Fees for a detailed list.  The replacement fee will be reimbursed if the item is found and returned within 120 days of the billing date.  Non-FGCU affiliates must return items within 60 days of billing to avoid replacement costs.

Damaged items

If materials are lost or damaged, the borrower is responsible for immediately reporting it to Library Circulation at 239-590-7610. If the item is already overdue, reporting the lost or damaged item and arranging to pay for the replacement will stop further accumulation of overdue fines. Borrowers are subject to overdue fines and replacement costs for lost or damaged items.

Unpaid Charges

FGCU affiliates who fail to pay overdue fines or replacement costs will have a financial hold placed on their university accounts, blocking registration and transcript requests.  Library privileges may also be suspended.  Non-FGCU affiliates who do not pay fines or replacement costs are subject to cancellation of borrowing privileges.

Appeal of Fines & Bills

All borrowers are responsible for library materials charged to their account and are subject to overdue fines, replacement costs and charges for damaged or mutilated materials. Library users may appeal specific fines and bills in writing, within 60 days of billing. Written appeals may be submitted in person at the Circulation Desk, or by e-mail to libcirc@fgcu.edu, or regular mail to the FGCU Library, Customer Services Department.

Acceptable basis for Library’s consideration of an appeal are:

  • Circumstances beyond the control of the borrower caused the late return, loss or damage of library materials. (Substantiating documentation, i.e. police reports, hospital bills, etc. must be submitted with the written appeal.)
  • Library error in processing the transaction.
  • Payment of charges would cause excessive financial hardship to the borrower.

The Customer Services staff will review appeals with final disposition made by the Department Head, or designee. The borrower will be notified of the decision in writing within 14 days of receiving the written appeal.

Possible outcomes of an appeal include: denial of appeal, charges reduced to a percentage of the original bill, or appeal accepted and account cleared of the specific charge.

All payments must be remitted to the FGCU Cashier’s Office.

Technology Loan Periods & Late Fees

Item Type Loan Period Fines Per Hour or Per Day Lost Replacement Cost
Apple Iphone Charger 3 hour loan $1/hr $25.00
Apple Laptop Power Charger 3 hour loan $1/hr $75.00
Basic Calculator 1 week loan $1/hr $10.00
BluRay player 3 hour loan $1/hr $100.00
Camera Kits 3 day loan $10/hr $300.00
Financial Calculator 1 week loan $1/hr $75.00
Graphing Calculator 1 week loan $1/hr $150.00
HDMI Cable 3 hour loan $1/hr $25.00
Headphones 3 hour loan $1/hr $25.00
Marker boxes 3 hour loan $1/hr $10.00
Portable Power Pack 3 hour loan $10/hr $300.00
Scientific Calculator 1 week loan $1/hr $10.00
Sound Bar 3 hour loan $1/hr $25.00
Tablet 3 hour loan $1/hr $100.00
Universal Laptop Power Charger 3 hour loan $1/hr $75.00
Universal Phone Charger (Android) 3 hour loan $1/hr $25.00
Webcam 3 hour loan $1/hr $100.00