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Manage, develop, and evaluate the library’s Customer Service Department, which includes Circulation, Interlibrary Loan, and Course Reserves.
University of Illinois at Urbana-Champaign
Master of Science, Library and Information Science, May 2007
Master of Art, Education, (Educational Policy Studies) May 1999
Bachelor of Arts, History, May 1995
Florida Gulf Coast University, Ft Myers, FL, 2013 - present
Head of Customer Services
University of Illinois, Urbana/Champaign, Illinois, 1995-2013
Library Operations Associate, Access Services